A patient complaint filed with the NJ Board of Medical Examiners (NJ BME) not only jeopardizes your reputation, it can also result in a modification to your license, additional education, and/or possible fines following a hearing. That’s why it’s important to act immediately when receiving a letter from the NJ BME!
Tips for handling a patient complaint filed with the NJ Board of Medical Examiners:
- Do NOT contact the patient or family member who has filed the complaint.
- It is NOT suggested to contact the NJ Board of Medical Examiners directly. You will need assistance in drafting a response.
- Do secure the patient’s medical record. If it’s a hard copy record, remove it from circulation and lock it in a secure location so it does not become misplaced.
- Do contact Conventus immediately. The Practice Advice Hotline is available 24/7/365 to all Conventus members. A clinically knowledgeable expert will assist you.
Your Conventus policy
provides up to $25,000 in attorney defense fees for Board complaints. Therefore, an experienced attorney will be assigned to help you respond and represent your interests.
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